Customer AI Business Products
Contact us and discuss how you can use our Artificial Intelligence (AI) based products to help enhance your business.
Our AI-based Business tools offering helps you to keep focused on delivering business outcomes no matter where you are on the AI journey.
Utopia
Optimise end-to-end Business Planning. Use our AI-based platform to gain real insights
Customer Heartbeat
Understand your Customers and empower Sales
Superpowers
Superpowers are focused solutions for particular business problems. This is our menu of AI solutions for particular tasks that need improvement.
What is Utopia?
Utopia is our end-to-end Planning Tool. Actionable insights, predictive analytics and always-on, optimised Planning Management
AI-based Planning is more accurate, faster and smarter than traditional tools.
Typically, you will realise 10-15% improvements.
This is due to 3 pillars:
- You will have greater end-to-end visibility
- You will have Scenario Planning capabilities that empower you to make better decisions
- Your Master Data management will be significantly better and more automated
Customisable and scalable for your business, Utopia offers leading edge technology and robust data modelling to help drive your Planning. It’s a war room, it’s an intelligent Sales & Operations system, it’s a reporting and forecasting tool, it’s your customer engagement system and it’s your single view of the truth.
It takes what you do today and makes it a great deal better.
Accuracy is everything
Without accuracy and precision Demand Planning is a waste of time. AI-based DP solves the problem.
Finger on the pulse
On the spot reporting to save you time and effort. Automated analysis to help give meaning. Anomaly detection to flag changes.
Predictive analytics
More accurate forecasts with customer level analysis to offer next best action. Prioritisation guardrails keep strategies on track.
Prioritisation
Being able to automate prioritisation reduces the need for human input and error on critical deliverables.
Across all channels
Understand how the customer journey impacts Demand and Supply planning as your channel mix changes
Easy integration
Our microservices architecture enables us to get you up and running quickly, with little fuss.
What is Customer Heartbeat?
Customer Heartbeat is what we put at the heart of our Planning solution.
We use AI to better understand how your customers behave. This opens up a wealth of opportunity for you and for them.
Customer Heartbeat utilises your order data, transaction data, website and CRM data to understand how your customers behave, when, where, how and why they buy.
We overlay this insight with contextual data that is relevant for your industry and markets. This builds a more complex, but simplified, version of your customer base.
Makes you smarter, faster.
Customer Heartbeat lets you...
Grow Profits
Build opportunities to improve profits at a one-to-one level with customers
Grow value
Increase lifetime value – leverage brand, relationships and value equity
Prevent churn
Intervene appropriately to stop customers switching – predict when and why.
What are Superpowers?
Superpowers are focused solutions for particular business problems. This is our menu of AI solutions for particular tasks that need improvement.
Superpowers allow you to...
Scenario Plan
Answer What if questions, move quickly, get answer
Focus
Power up on a particular problem. Gain deep insights to be able to scale solutions for your business.
Deliver
Boost your chances of success and maximise return. Delivery is fundamental and our team is here to help.
What can Superpowers do?
Our Superpowers address particular problems that need fixing. They are designed for businesses that need help with particular problems. Our tools are ready to help.